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VEAB will always focus on the customer by developing, manufacturing and marketing products and services that correspond to the demands and expectations of the customer. We will achieve this by:
- Having a successfully functioning quality system that ensures that the customer always receives products of the right quality that are delivered to the right place at the right time.
- Systematically and constantly improving the quality system.
- Positive and committed work by the management team, aimed at creating conditions to achieve the established quality goals.
- Ensuring that all employees are aware that the customer is the “core” of our business.
- Ensuring that all employees are aware of the customer’s needs, demands and expectations regarding the products and services we supply.
- Ensuring that all employees are aware of their personal responsibility for producing the correct quality.
- Working according to the fundamental principle of doing things correctly from the beginning, as well as actively preventing the repetition of mistakes.
- Documenting and understanding the customer’s requirements regarding the product and accepting orders only when these requirements can be satisfied.
ISO 9001:2008 Certificate
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Last Updated on Wednesday, 09 December 2009 15:50 |